Recall 19V-497
Mazda North American Operations recalled the 2018 to 2019 Mazda CX-5 and 2 other models: Power train (automatic transmission, control module (tcm/pcm/tecm)); Engine.
At a glance
- Campaign number
- 19V-497
- Reported
- June 27, 2019
- Vehicles affected
- 262,220 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
The risk
An unexpected stall increases the risk of a crash.
The fix
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-[removed], option 4. Mazda's number for this recall is 3719F.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mazda CX-5 2018 to 2019
- Mazda MAZDA3 2019
- Mazda MAZDA6 2018 to 2019