Vehicle Data Hub

Recall 19V-507

Daimler Vans USA, LLC recalled the 2018 to 2019 Mercedes-Benz Sprinter 1500 and 3 other models: Visibility (glass, side/rear).

At a glance

Campaign number
19V-507
Reported
July 2, 2019
Vehicles affected
1,079 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

The risk

In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.

The fix

DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3VERGLAS.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles