Recall 19V-665
Daimler Vans USA, LLC recalled the 2018 to 2019 Mercedes-Benz Sprinter 1500 and 3 other models: Latches/locks/linkages (hood, latch).
At a glance
- Campaign number
- 19V-665
- Reported
- September 18, 2019
- Vehicles affected
- 5,626 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood to open while the vehicle is being driven.
The risk
A hood that opens while driving can reduce the driver's visibility, increasing the risk of a crash.
The fix
DVUSA will notify owners, and dealers will inspect the screw connection, tightening it as necessary, free of charge. The recall began November 1, 2019. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3HAUBOSS.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz Sprinter 1500 2018 to 2019
- Mercedes-Benz Sprinter 2500 2018 to 2019
- Mercedes-Benz Sprinter 3500 2018 to 2019
- Mercedes-Benz Sprinter 4500 2018 to 2019