Vehicle Data Hub

Recall 19V-687

Ford Motor Company recalled the 2020 Ford Explorer: Electrical system (wiring).

At a glance

Campaign number
19V-687
Reported
September 30, 2019
Vehicles affected
10,655 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

The risk

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

The fix

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 19S32.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles