Recall 19V-886
Chrysler (FCA US LLC) recalled the 2018 to 2019 Chrysler Pacifica: Back over prevention (sensing system, camera); Equipment (electrical, radio/tape deck/cd etc.).
At a glance
- Campaign number
- 19V-886
- Reported
- December 12, 2019
- Vehicles affected
- 20,441 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
The fix
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is VE2.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Chrysler Pacifica 2018 to 2019