Vehicle Data Hub

Recall 19V-918

Mercedes-Benz USA, LLC. recalled the 2002 to 2004 Mercedes-Benz AMG C32 and 23 other models: Visibility (sun/moon roof assembly).

At a glance

Campaign number
19V-918
Reported
December 20, 2019
Vehicles affected
747,928 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: [link removed]

The risk

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

The fix

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2020040011.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles