Vehicle Data Hub

Recall 20V-036

Chrysler (FCA US LLC) recalled the 2014 to 2019 Ram Promaster: Power train (automatic transmission, lever and linkage, column shift).

At a glance

Campaign number
20V-036
Reported
January 23, 2020
Vehicles affected
222,207 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

The risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-[removed]. Chrysler's number for this recall is W00.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles