Recall 20V-089
Mercedes-Benz USA, LLC. recalled the 2020 Mercedes-Benz AMG CLA35 and 10 other models: Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 20V-089
- Reported
- February 14, 2020
- Vehicles affected
- 2,101 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2020030019.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG CLA35 2020
- Mercedes-Benz AMG GLE53 2021
- Mercedes-Benz AMG GLE63 S 2021
- Mercedes-Benz AMG GLS63 2021
- Mercedes-Benz CLA250 2020
- Mercedes-Benz GLE 350 2020 to 2021
- Mercedes-Benz GLE 450 2020 to 2021
- Mercedes-Benz GLS 450 2020 to 2021
- Mercedes-Benz GLS 580 4MATIC 2020
- Mercedes-Benz GLS580 2021
- Mercedes-Benz Maybach GLS600 2021