Vehicle Data Hub

Recall 20V-172

Mercedes-Benz USA, LLC. recalled the 2020 Mercedes-Benz GLE 350 and 2 other models: Structure (frame and members).

At a glance

Campaign number
20V-172
Reported
March 20, 2020
Vehicles affected
224 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE450 AND GLS450 vehicles. The seams on the rear crossmember may have been insufficiently welded. This may allow cracks to form when towing, possibly causing the rear crossmember to detach from the vehicle.

The risk

If the rear crossmember detaches from the vehicle, it can become a road hazard and increase the risk of a crash.

The fix

MBUSA will notify owners, and dealers will replace the rear crossmember, free of charge. The recall began July 17, 2020. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2020060013.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles