Vehicle Data Hub

Recall 20V-183

Chrysler (FCA US LLC) recalled the 2019 Dodge Durango and 1 other model: Power train (driveline, differential unit).

At a glance

Campaign number
20V-183
Reported
March 26, 2020
Vehicles affected
515 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

The risk

A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-[removed]. Chrysler's number for this recall is W22.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles