Recall 20V-207
Chrysler (FCA US LLC) recalled the 2019 to 2020 Ram 2500 and 1 other model: Structure.
At a glance
- Campaign number
- 20V-207
- Reported
- April 9, 2020
- Vehicles affected
- 37,580 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
The risk
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The fix
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-[removed]. Chrysler's numbers for this recall are W24 and W44.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]