Vehicle Data Hub

Recall 20V-324

General Motors LLC recalled the 2020 Chevrolet Silverado 2500 and 3 other models: Latches/locks/linkages (hood, latch); Structure (body, hood).

At a glance

Campaign number
20V-324
Reported
June 4, 2020
Vehicles affected
272 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision repair). The hood-latch striker wires on replacement hoods installed for Safety Recall 20V-142 may not have been heat-treated properly, possibly causing them to fracture.

The risk

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

The fix

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-[removed] or GMC customer service at 1-[removed]. GM's number for this recall is N202306490.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles