Vehicle Data Hub

Recall 20V-369

Toyota Motor Engineering & Manufacturing recalled the 2013 to 2015 Toyota Prius and 1 other model: Hybrid propulsion system (inverter).

At a glance

Campaign number
20V-369
Reported
June 24, 2020
Vehicles affected
266,638 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

The risk

An unexpected hybrid power system shut down may increase the risk of a crash.

The fix

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-[removed]. Toyota's number for this recall is 20TB10 / 20TA10.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles