Vehicle Data Hub

Recall 20V-389

Kia Motors America recalled the 2015 to 2016 Kia Soul EV: Electrical system (software); Power train (automatic transmission, gear position indication (prndl)).

At a glance

Campaign number
20V-389
Reported
July 2, 2020
Vehicles affected
3,714 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Kia Motors America (Kia) is recalling certain 2015-2016 Kia Soul Electric Vehicle (EV) vehicles. The parking mechanism may become damaged if the driver moves the gear shift lever into Park 'P' before the vehicle comes to a complete stop. If the parking mechanism is damaged, unintended vehicle movement may occur when the gear shift lever is in the Park 'P' position and the parking brake is not applied.

The risk

Unintended vehicle movement can increase the risk of a crash.

The fix

Kia will notify owners, and dealers will update the electronic control unit software, free of charge. The recall began August 7, 2020. Owners may contact Kia customer service at 1-[removed]. Kia's number for this recall is SC191.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles