Recall 20V-395
Mercedes-Benz USA, LLC. recalled the 2019 to 2020 Mercedes-Benz AMG C63 and 6 other models: Electrical system (software); Electronic stability control (esc).
At a glance
- Campaign number
- 20V-395
- Reported
- July 6, 2020
- Vehicles affected
- 5,399 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
The risk
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The fix
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2020080016.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG C63 2019 to 2020
- Mercedes-Benz AMG C63S 2019 to 2020
- Mercedes-Benz AMG GLC63 2020
- Mercedes-Benz AMG GLC63 S 2020
- Mercedes-Benz AMG GT53 2019 to 2020
- Mercedes-Benz AMG GT63 2019 to 2020
- Mercedes-Benz AMG GT63S 2019 to 2020