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Recall 20V-554

Isuzu Technical Center of America, Inc. recalled the 2018 to 2021 Chevrolet 6500XD and 1 other model: Electrical system (starter assembly).

At a glance

Campaign number
20V-554
Reported
September 11, 2020
Vehicles affected
4,352 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2018-2021 FTR and Chevrolet 6500XD vehicles. The ground cable connecting the starter motor to the vehicle frame may break at the starter-side eyelet, resulting in an engine no-crank or slow-crank condition, causing the vehicle not to start.

The risk

If the cable is broken and repeated attempts are made to start the vehicle, the starter may ground through the steel braiding of the power steering hose, allowing it to heat up and possibly rupture, increasing the risk of a fire.

The fix

Isuzu and Chevrolet will notify their respective owners and dealers to replace the ground cable and to inspect and replace the power steering hose is damage exists, free of charge. The recall began October 9, 2020. Isuzu owners may contact the Isuzu Customer Relations at 1-[removed] and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-[removed]. Isuzu's number for this recall is V2004.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles