Recall 20V-716
Volkswagen Group of America, Inc. recalled the 2021 Volkswagen Arteon and 5 other models: Back over prevention (sensing system, camera).
At a glance
- Campaign number
- 20V-716
- Reported
- November 18, 2020
- Vehicles affected
- 32,048 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The fix
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-[removed]. Volkswagen's number for this recall is 91BB/91BC.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Volkswagen Arteon 2021
- Volkswagen Atlas 2021
- Volkswagen Atlas Cross Sport 2021
- Volkswagen Golf 2021
- Volkswagen Jetta 2021
- Volkswagen Tiguan 2021