Vehicle Data Hub

Recall 20V-720

Isuzu Technical Center of America, Inc. recalled the 2020 Chevrolet Low Cab Forward 4500 and 1 other model: Electrical system (12v/24v/48v battery, cables).

At a glance

Campaign number
20V-720
Reported
November 20, 2020
Vehicles affected
46 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR-HD Gas (Crew Cab) and 2020 Chevrolet 4500 (Crew Cab) trucks equipped with 6.6L gasoline engines. The positive cable connecting the battery to the starter may be too long and may have been routed too close to the right-side exhaust pipe.

The risk

Over time, heat from the exhaust pipe may cause the conduit and insulation to deteriorate, exposing the wires, possibly causing a short circuit which could result in a no-start condition or a fire.

The fix

Isuzu and Chevrolet will notify their respective vehicle owners and dealers of this recall, and specifically of the need to adjust the positive cable in subject vehicles, and owners will be informed that the recall repairs will be done free of charge. The recall began December 11, 2020. For additional information, Isuzu owners may contact Isuzu Customer Relations at 1-[removed] and Chevrolet owners may contact the GM Medium Duty Truck assistance line at 1-[removed]. Isuzu's number for this recall is V2005.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles