Recall 20V-734
Toyota Motor Engineering & Manufacturing recalled the 2020 to 2021 Toyota Avalon and 3 other models: Air bags (frontal); Steering (column).
At a glance
- Campaign number
- 20V-734
- Reported
- November 25, 2020
- Vehicles affected
- 161 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk
In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
The fix
Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-[removed]. Toyota's number for this recall is 20TB17/20TA17.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Toyota Avalon 2020 to 2021
- Toyota Avalon Hybrid 2020
- Toyota RAV4 2020
- Toyota RAV4 Hybrid 2020