Vehicle Data Hub

Recall 20V-766

Subaru of America, Inc. recalled the 2020 Subaru Legacy and 1 other model: Back over prevention (display function).

At a glance

Campaign number
20V-766
Reported
December 10, 2020
Vehicles affected
7,741 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

The fix

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-[removed]. Subaru's number for this recall is WRH-20.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles