Vehicle Data Hub

Recall 20V-790

General Motors, LLC recalled the 2021 Cadillac Escalade NA: Electrical system (instrument cluster/panel).

At a glance

Campaign number
20V-790
Reported
December 17, 2020
Vehicles affected
3,203 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

The risk

If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.

The fix

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-[removed]. GM's number for this recall is N202319980.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles