Vehicle Data Hub

Recall 21V-014

Ford Motor Company recalled the 2020 Ford Explorer Police Intercept and 1 other model: Visibility (windshield wiper/washer).

At a glance

Campaign number
21V-014
Reported
January 15, 2021
Vehicles affected
283 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

The risk

A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

The fix

Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 21C01.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles