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Recall 21V-288

Mercedes-Benz USA, LLC recalled the 2021 Mercedes-Benz AMG GLE53 and 5 other models: Equipment (appliance, air conditioner).

At a glance

Campaign number
21V-288
Reported
April 23, 2021
Vehicles affected
6,331 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

The risk

Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

The fix

Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2021040024.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles