Vehicle Data Hub

Recall 21V-316

Ford Motor Company recalled the 2016 to 2019 Ford Explorer: Structure (body).

At a glance

Campaign number
21V-316
Reported
May 5, 2021
Vehicles affected
616,967 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

The risk

A detached roof rail cover can create a road hazard, increasing the risk of a crash.

The fix

Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 21S22.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles