Vehicle Data Hub

Recall 21V-376

Ford Motor Company recalled the 2013 to 2021 Ford Transit Connect: Power train (shift linkage/cable/rod); Power train (automatic transmission, gear position indication (prndl)).

At a glance

Campaign number
21V-376
Reported
May 24, 2021
Vehicles affected
192,080 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

The risk

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

The fix

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 21S24.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles