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Recall 21V-398

Chrysler (FCA US, LLC) recalled the 2012 Dodge Ram 3500 and 5 other models: Wheels (lugs/nuts/bolts/studs).

At a glance

Campaign number
21V-398
Reported
May 27, 2021
Vehicles affected
447,985 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

The risk

Wheel separation can cause a vehicle crash.

The fix

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-[removed]. FCA US's numbers for this recall are Y26 and Y36.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles