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Recall 21V-455

General Motors, LLC recalled the 2021 Cadillac Escalade ESV and 5 other models: Steering (steering control module).

At a glance

Campaign number
21V-455
Reported
June 17, 2021
Vehicles affected
26,847 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

The risk

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

The fix

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-[removed]; Cadillac customer service at 1-[removed]; or GMC customer service at 1-[removed]. GM's number for this recall is N212333900.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles