Recall 21V-599
Nissan North America, Inc. recalled the 2021 Infiniti Q50 and 2 other models: Back over prevention (display function).
At a glance
- Campaign number
- 21V-599
- Reported
- August 2, 2021
- Vehicles affected
- 3,569 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-[removed]. Nissan's number for this recall is R21A9.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Infiniti Q50 2021
- Infiniti Q60 2021
- Infiniti QX80 2021