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Recall 21V-728

Chrysler (FCA US, LLC) recalled the 2019 to 2021 Ram Promaster City: Exterior lighting (turn signal).

At a glance

Campaign number
21V-728
Reported
September 21, 2021
Vehicles affected
23,853 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.

The fix

Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-[removed]. FCA US LLC's number for this recall is Y71.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles