Vehicle Data Hub

Recall 21V-729

Chrysler (FCA US, LLC) recalled the 2021 Jeep Grand Cherokee: Back over prevention (sensing system, camera); Visibility (rearview mirrors/devices).

At a glance

Campaign number
21V-729
Reported
September 21, 2021
Vehicles affected
69,138 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix

FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-[removed]. FCA US LLC's number for this recall is Y67.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles