Recall 21V-735
Ford Motor Company recalled the 2020 to 2021 Ford Explorer and 2 other models: Back over prevention (software); Back over prevention (sensing system, camera).
At a glance
- Campaign number
- 21V-735
- Reported
- September 22, 2021
- Vehicles affected
- 228,297 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 21S44.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Ford Explorer 2020 to 2021
- Lincoln Aviator 2020 to 2021
- Lincoln Corsair 2020 to 2021