Recall 21V-774
Nissan North America, Inc. recalled the 2014 to 2017 Infiniti QX60 Hybrid and 2 other models: Engine and engine cooling (engine, engine control module (ecu/ecm), software); Hybrid propulsion system.
At a glance
- Campaign number
- 21V-774
- Reported
- October 4, 2021
- Vehicles affected
- 7,634 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
The risk
A loss of drive power increases the risk of a crash.
The fix
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-[removed] or INFINITI customer service at 1-[removed]. Nissan's numbers for this recall are R21B4 and R21B5.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Infiniti QX60 Hybrid 2014 to 2017
- Nissan Murano Hybrid 2015 to 2016
- Nissan Pathfinder Hybrid 2014 to 2015