Vehicle Data Hub

Recall 21V-934

Daimler Vans USA, LLC recalled the 2021 Mercedes-Benz Sprinter 1500 and 3 other models: Structure.

At a glance

Campaign number
21V-934
Reported
December 1, 2021
Vehicles affected
30 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.

The risk

Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

The fix

Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3HECKTRI.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles