Vehicle Data Hub

Recall 21V-947

Volkswagen Group of America, Inc. recalled the 2018 to 2021 Audi Q5 and 2 other models: Structure (body); Electrical system (body control module/bcm).

At a glance

Campaign number
21V-947
Reported
December 8, 2021
Vehicles affected
288,991 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

The risk

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

The fix

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-[removed]. Audi's number for this recall is 90S9.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles