Recall 21V-955
Subaru of America, Inc. recalled the 2019 to 2020 Subaru Ascent and 2 other models: Power train (driveline, chain/belt); Power train (automatic transmission, control module (tcm/pcm/tecm)).
At a glance
- Campaign number
- 21V-955
- Reported
- December 9, 2021
- Vehicles affected
- 198,255 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
The risk
An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.
The fix
Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-[removed]. Subaru's number for this recall is WRK-21.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Subaru Ascent 2019 to 2020
- Subaru Legacy 2020
- Subaru Outback 2020