Recall 21V-972
Daimler Vans USA, LLC recalled the 2019 to 2020 Mercedes-Benz Sprinter 1500 and 3 other models: Electrical system (software).
At a glance
- Campaign number
- 21V-972
- Reported
- December 15, 2021
- Vehicles affected
- 48,400 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
The risk
Unintentional vehicle movement can increase the risk of a crash.
The fix
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz Sprinter 1500 2019 to 2020
- Mercedes-Benz Sprinter 2500 2019 to 2020
- Mercedes-Benz Sprinter 3500 2019 to 2020
- Mercedes-Benz Sprinter 4500 2019 to 2020