Vehicle Data Hub

Recall 22V-099

Daimler Vans USA, LLC recalled the 2015 to 2018 Mercedes-Benz Metris: Back over prevention (sensing system, camera).

At a glance

Campaign number
22V-099
Reported
February 22, 2022
Vehicles affected
17,093 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.

The risk

A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

The fix

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS2RU54KAM.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles