Recall 22V-189
Mercedes-Benz USA, LLC recalled the 2021 Mercedes-Benz AMG CLS53 and 17 other models: Steering (steering wheel/handle bar).
At a glance
- Campaign number
- 22V-189
- Reported
- March 25, 2022
- Vehicles affected
- 8,396 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
The risk
Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
The fix
Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2022040010.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG CLS53 2021
- Mercedes-Benz AMG E53 2021 to 2022
- Mercedes-Benz AMG E63S 2021
- Mercedes-Benz AMG Eqs 2022
- Mercedes-Benz AMG GT43 2022
- Mercedes-Benz AMG GT53 2022
- Mercedes-Benz AMG GT63S 2022
- Mercedes-Benz AMG SL55 2022
- Mercedes-Benz AMG SL63 2022
- Mercedes-Benz C300 2022
- Mercedes-Benz CLS 450 2022
- Mercedes-Benz E 450 2021 to 2022
- Mercedes-Benz E350 2021 to 2022
- Mercedes-Benz Eqs 450+ 2022
- Mercedes-Benz Eqs 580 2022
- Mercedes-Benz S 500 4MATIC 2022
- Mercedes-Benz S 580 2021
- Mercedes-Benz S 580 4MATIC 2022