Vehicle Data Hub

Recall 22V-190

Mercedes-Benz USA, LLC recalled the 2022 Mercedes-Benz Eqs 450+ and 1 other model: Communication (auto crash notification); Electrical system (software).

At a glance

Campaign number
22V-190
Reported
March 25, 2022
Vehicles affected
8 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

The risk

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

The fix

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-[removed].

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles