Recall 22V-281
Daimler Vans USA, LLC recalled the 2019 to 2021 Mercedes-Benz Sprinter 1500 and 3 other models: Back over prevention (display function).
At a glance
- Campaign number
- 22V-281
- Reported
- April 27, 2022
- Vehicles affected
- 12,086 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
The fix
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3KOMRUE.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz Sprinter 1500 2019 to 2021
- Mercedes-Benz Sprinter 2500 2019 to 2021
- Mercedes-Benz Sprinter 3500 2019 to 2021
- Mercedes-Benz Sprinter 4500 2019 to 2021