Recall 23V-041
Toyota Motor Engineering & Manufacturing recalled the 2021 Toyota RAV4 Prime: Electrical system (propulsion system, hybrid management, power control unit/module (hpcu)).
At a glance
- Campaign number
- 23V-041
- Reported
- February 2, 2023
- Vehicles affected
- 16,679 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid vehicle control engine control unit (HEV ECU) software may cause the hybrid system to shut down if the accelerator is rapidly pressed to further accelerate the vehicle, resulting in a stall.
The risk
An engine stall increases the risk of a crash.
The fix
Dealers will update the HEV ECU software, free of charge. Owner notification letters are expected to be mailed February 27, 2023. Owners may contact Toyota's customer service at 1-[removed]. Toyota's number for this recall is 23TA01.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Toyota RAV4 Prime 2021