Recall 23V-188
Volvo Car USA, LLC recalled the 2023 Volvo C40BEV and 5 other models: Electrical system.
At a glance
- Campaign number
- 23V-188
- Reported
- March 22, 2023
- Vehicles affected
- 393 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
The risk
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
The fix
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-[removed]. Volvo Car's number for this recall is R10225.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Volvo C40BEV 2023
- Volvo S60 2023
- Volvo V60CC 2023
- Volvo XC40 2023
- Volvo XC60 2023
- Volvo XC90 2023