Recall 23V-204
Daimler Vans USA, LLC recalled the 2019 to 2022 Mercedes-Benz Sprinter 1500 and 3 other models: Electrical system (instrument cluster/panel).
At a glance
- Campaign number
- 23V-204
- Reported
- March 24, 2023
- Vehicles affected
- 6,857 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
The risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
The fix
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-[removed]. DVUSA's number for this recall is VS3KOMBAUS.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz Sprinter 1500 2019 to 2022
- Mercedes-Benz Sprinter 2500 2019 to 2022
- Mercedes-Benz Sprinter 3500 2019 to 2022
- Mercedes-Benz Sprinter 4500 2019 to 2022