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Recall 23V-301

Chrysler (FCA US, LLC) recalled the 2019 to 2021 Ram Promaster: Power train (automatic transmission, internal, park pawl).

At a glance

Campaign number
23V-301
Reported
April 27, 2023
Vehicles affected
165,503 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

The risk

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

The fix

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-[removed]. FCA US, LLC's number for this recall is 44A.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles