Recall 23V-309
Mercedes-Benz USA, LLC recalled the 2022 Mercedes-Benz AMG Eqs 53 and 4 other models: Electrical system (propulsion system, traction battery thermal, management, software).
At a glance
- Campaign number
- 23V-309
- Reported
- May 2, 2023
- Vehicles affected
- 3,828 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."
The risk
A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2023070013.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mercedes-Benz AMG Eqs 53 2022
- Mercedes-Benz Eqs 450+ 2022 to 2023
- Mercedes-Benz Eqs 580 2022 to 2023
- Mercedes-Benz Redundant Eqe 350 4MATIC 2023
- Mercedes-Benz S 580 E 2023