Vehicle Data Hub

Recall 23V-342

Ford Motor Company recalled the 2020 to 2023 Ford Explorer and 2 other models: Back over prevention (sensing system, camera).

At a glance

Campaign number
23V-342
Reported
May 12, 2023
Vehicles affected
442,973 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

The risk

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

The fix

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-[removed]. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles