Vehicle Data Hub

Recall 23V-405

Mercedes-Benz USA, LLC recalled the 2023 Mercedes-Benz AMG Eqe and 3 other models: Electrical system (propulsion system).

At a glance

Campaign number
23V-405
Reported
June 5, 2023
Vehicles affected
8,281 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQS 450, AMG EQS, EQS 580, and 2023 AMG EQE vehicles. A software error in the electric drivetrain may cause a loss of drive power.

The risk

A loss of drive power can increase the risk of a crash.

The fix

Dealers will update the electric drivetrain software, free of charge. Owner notifications were mailed beginning July 19, 2023. Owners may contact MBUSA customer service at 1-[removed]. MBUSA's number for this recall is 2023060009.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles