Vehicle Data Hub

Recall 23V-480

Toyota Motor Engineering & Manufacturing recalled the 2023 to 2024 Lexus NX Hybrid and 11 other models: Air bags (frontal, driver clockspring/spiral cassette); Steering (column).

At a glance

Campaign number
23V-480
Reported
July 12, 2023
Vehicles affected
152,927 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

The fix

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-[removed]. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles