Recall 23V-553
Mazda North American Operations recalled the 2024 Mazda CX-90: Back over prevention (warnings, external/pedestrian alert); Forward collision avoidance (warnings, external/pedestrian alert).
At a glance
- Campaign number
- 23V-553
- Reported
- August 4, 2023
- Vehicles affected
- 17,600 estimated by the manufacturer
Source: NHTSA recall records
What is wrong
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
The risk
Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.
The fix
Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-[removed] Option 6. Mazda's number for this recall is 6123H.
Notes from the manufacturer
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]
Affected vehicles
- Mazda CX-90 2024