Vehicle Data Hub

Recall 23V-654

Chrysler (FCA US, LLC) recalled the 2022 to 2023 Ram 1500 and 2 other models: Back over prevention (display function).

At a glance

Campaign number
23V-654
Reported
September 28, 2023
Vehicles affected
272,911 estimated by the manufacturer

Source: NHTSA recall records

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The fix

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-[removed]. FCA US, LLC's number for this recall is 97A.

Notes from the manufacturer

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-[removed] (TTY 1-[removed]), or go to [link removed]

Affected vehicles